tag:blogger.com,1999:blog-6037940159956945489.post8164907074220446448..comments2023-10-12T11:54:04.700-04:00Comments on Power Cap: Racing Gaining Appeal As Breeding Game Loses Its AllureG. C.http://www.blogger.com/profile/07604839670701867384noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-6037940159956945489.post-36138085969169914452009-06-03T17:40:06.171-04:002009-06-03T17:40:06.171-04:00Sorry for running off so much at the mouth, but I ...Sorry for running off so much at the mouth, but I just had to chime in to agree with SaratogaSpa. Racing really needs to convert those folks who show up only to big events into return customers. NYRA is a big offender in this category with its customer service that is second to all. <br />Leaving aside having no bathrooms during last year's Belmont, how hard is it to convince tellers to stop the conversations between themselves and just take care of the customer standing at the window? Once they get into a good conversation with each other, the tellers couldn't care less that customers are waiting. How hard is it to find waitstaff that doesn't disappear once you are seated at a table (not to mention food that isn't as godawful as what is served in all of NYRA's restaurants)? The racing is great. If fans come and have a good time, they will come back. Unless they already have a burning desire to participate in the sport, though, NYRA's customer "service" will keep them away.hoist the flagnoreply@blogger.comtag:blogger.com,1999:blog-6037940159956945489.post-44120555752050074392009-06-03T17:28:02.979-04:002009-06-03T17:28:02.979-04:00Good point Spa. It seems like NYRA had their back...Good point Spa. It seems like NYRA had their backs against the wall and have been pushed to give their customers more of everything. The NYRA of 2009 is much better customer service provider than the NYRA of 2002 before all of the political persecutions. <br /><br />Last years Belmont was a near a disaster with logistical issues. According to NYRA they have invested in the property and fixed the plumbing and electrical issues that ruined the Belmont experience for so many.G. C.https://www.blogger.com/profile/07604839670701867384noreply@blogger.comtag:blogger.com,1999:blog-6037940159956945489.post-62898069813073767312009-06-03T16:47:11.073-04:002009-06-03T16:47:11.073-04:00If racing is smart they will also take this time t...If racing is smart they will also take this time to deliver better service, such as more online streaming and better service at the tracks. NYRA can start by really pushing the customer service this weekend at The Belmont StakesSaratogaSpahttps://www.blogger.com/profile/05181152277681879529noreply@blogger.comtag:blogger.com,1999:blog-6037940159956945489.post-59379913396468990012009-06-03T13:48:33.216-04:002009-06-03T13:48:33.216-04:00I agree with your fundemental premise that early r...I agree with your fundemental premise that early retirement to the breeding shed is a huge detriment. I am hopeful that you turn out to be right that the economic downturn will reverse the trend, but I don't see that happening. <br />As you describe it, "Marginal stakes winners that could have had a successful niche at stud will no longer find success." The marginal stakes winners are not the horses that fire the public's imagination. There will always be top dollar for the Smarty Joneses, Curlins, etc. While the top may not be as astronomical as it had been in the past, it will still be more than enough to lure the best performers away from risking injury to compete for relatively small (by comparison) purses. (By the way, purses are not immune from the downtown either.)<br />I strongly disagree with your views concerning a league office. Yes, the ownershave a right to their personal self interest, but so do the other elements of the industry. To transform their investments in horseflesh into multi-million dollar studs, the owners can't just run their horses on their own farms, they need to enter them in major stakes races run at tracks. If the tracks determine that it is in the tracks' personal financial interest not just to have a horse around for a single major stake, but impose a rule that if you enter a horse in the Derby, for example, you must run that horse back at Churchill as a 4 year old (barring legitimate health issues). The owner can then decide whether his own self interest is best served by running his horse around his driveway, or entering it in the top races pursuant to whatever economic conditions the offerors of those races impose. <br />A league office does not keep owners from pursuing their own self interest. It simply may change the nature of the activities that will ultimately best serve their own interests.hoist the flagnoreply@blogger.comtag:blogger.com,1999:blog-6037940159956945489.post-36597760703167299502009-06-03T13:41:21.255-04:002009-06-03T13:41:21.255-04:00Hi,
We have just added your latest post "Rac...Hi,<br /><br />We have just added your latest post "Racing Gaining Appeal As Breeding Game Loses Its Allure" to our <a href="http://www.sportstrove.info" rel="nofollow"> Directory of Sports</a> . You can check the inclusion of the post <a href="http://gregcalabrese.blogspot.com/2009/06/racing-gaining-appeal-as-breeding-game.html" rel="nofollow"> here </a> . We are delighted to invite you to submit all your future posts to the <a href="http://www.sportstrove.info" rel="nofollow">directory</a> and get a huge base of visitors to your website.<br /><br /><br />Warm Regards<br /><br />Sportstrove.info Team<br /><br />http://www.sportstrove.infoAnonymousnoreply@blogger.com